Ward visiting times and contacts

Visiting will again be permitted on most wards at West Suffolk Hospital from this Monday (June 29). Visitors will also be permitted on Rosemary Ward at Newmarket Community Hospital and the Kings Suite at Glastonbury Court on the same basis.

To arrange a visit please call the ward where your loved one or friend is staying to find out which slots are available. Patients in the following non-COVID inpatient wards (table below) will be allowed one visitor per day for an hour. 

You have the option of visiting in the afternoon or the evening, but not both. This approach has been adopted to help maintain social distancing and ensure the safety of patients, visitors and staff.

We understand families often want to visit people as a group, but we can’t allow that under the present circumstances.

If you are unable to arrange a visit, or feel uncomfortable about doing so, you can still use our Keeping in Touch service.

Please note: You will still not be permitted to visit the hospital if

• you have symptoms of coronavirus, or have been asked to isolate for 14 days due to exposure to someone else who has them
• you are feeling unwell in any way
• you have been sent guidance to ‘shield’ or are within a ‘high risk group’, or
• you are under the age of 16.

All visitors are required to wear face coverings and are politely asked to bring their own to help the hospital preserve its own stocks for staff.

For visitor information regarding our maternity services please click here. 

Please be aware that you will have to pay to park at the hospital from Monday, unless you are a blue badge holder.

Disabled visitors using Car Park A should visit the car park office to validate their free parking.

Disabled visitors using Car Park D should speak to the car park team via the intercom and follow instructions.