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West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ

Telephone: 01284 713000

Clinical helpline

The clinical helpline is open between 10am and 6pm, seven days a week, to provide updates on patients. Contact the clinical helpline on 01284 713155.


If you cannot attend an appointment for any reason, please let us know as soon as possible. If you miss an appointment and have not called to cancel it, we may not be able to offer you another one.

Outpatient appointments: 01284 713000  

X-ray, antenatal, physiotherapy, admissions and diagnostic tests, call and ask to speak to the relevant department: 01284 713000 

Eye treatment clinic follow up appointments: 01284 713815

Need to book hospital transport?

Patient transport is no longer booked by West Suffolk Hospital unless you are an in-patient already in hospital needing transport home. If you require transport please call the number for the Ambulance Trust below. You will be asked a series of questions to determine whether or not you are eligible for free transport. Transport booking line: 0845 8500774.


Job opportunities

Information about opportunities to work at our Trust are given in join our team.

To view our current vacancies, please go to NHS jobs


Disabled access

If you require assistance when visiting our hospitals, please call our switchboard to arrange assistance in advance: 01284 713000 

To view all of our information regarding disabled access to our hospitals, please visit AccessAble


Freedom of information 

The Trust has produced a publication scheme which is a complete guide to the information routinely published by the Trust. Requests for information should be sent in writing to:

Information governance
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ



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