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Information for visitors

Here you will find practical information about how to get to our hospital, what to do when you're here, and how and when to visit wards.

You should find everything you need in our car parking, getting here, and ward information section. However, if you still need assistance, please contact our patient advice and liaison service (PALS) team:

Telephone: 01284 712555 with 24 hour answerphone facility


Open 8.30am - 4.30pm, Monday to Friday except bank holidays.

Out of hours, please call switchboard on: 01284 713000

Please note that we are a smoke-free Trust, which means you cannot smoke on the premises of any of our sites. OneLife Suffolk is a free service that provides friendly and useful support for those who want to give up smoking. You can find out more about the support they offer here. For residents outside of Suffolk, you can find your local free support service here.