We know how important it is for our patients to have support from their loved ones while they are with us. We are dedicated to allowing visits in our hospitals whenever we can.
On this page
Key information
- Visiting is open daily from 2pm - 8pm for all adult wards.
- Additional visiting is in place for carers and for patients who are receiving end of life care.
- A maximum of two visitors per patient at any one time (this does not have to be the same two visitors).
- Please be aware that during ward rounds, drug rounds or essential procedures, visitors may be asked to leave the bay or bedside temporarily to prioritise the safety, privacy and dignity of all patients on the ward.
- Wards may sometimes close to visiting due to infectious outbreaks, for example norovirus or COVID-19.
- Neonatal ward - open access for parent and sibling as parents are not visitors but partners in care. Other visitors are welcome 2pm - 8pm weekdays and 10am - 8pm on weekends
- Maternity - For visiting information please visit the maternity section of our website.
Ward contact numbers
Use the numbers below to contact hospital wards directly.
Adult wards
G wards are located on the ground floor.
F wards are located on the first floor.
Ground floor (G wards)
- G1 (Macmillan Unit): 01284 713234
- G3: 01284 712722
- G4: 01284 713178
- G5: 01284 713574
- G7: 01284 713352
- G8: 01284 713185
- G9: 01284 713654
- G10: 01284 712664
First floor (F wards)
- F3: 01284 713133
- F4: 01284 713290
- F5: 01284 713262
- F6: 01284 713413
- F7: 01284 712661 or 01284 713615
- F8: 01284 713355
- F9: 01284 713970
- F10: 01284 712522
- F12: 01284 712651
- F14: 01284 713235 or 01284 713236
Newmarket Hospital
- Rosemary Ward: 01638 558483
Maternity and paediatrics
- Rainbow Ward (F1): 01284 713315
- Neonatal Unit: 01284 713251
Parents and siblings have open access, as parents are partners in care.
Other visitors are welcome:- 2pm to 8pm on weekdays
- 10am to 8pm at weekends
- Maternity services:
The maternity helpline is open 24 hours a day, 365 days a year.
Telephone: 01284 713755
Infection control
You can help us when you visit our hospital sites by:
- Using the alcohol gel whenever you enter or leave our wards or departments
- Washing your hands with soap and water when asked
- Not visiting the hospital if you or someone at home is not feeling well
- Not visiting if you have any of the following symptoms: diarrhoea, vomiting, flu-like symptoms
- Respecting visiting times wherever possible, but remember the nurse in charge can make special arrangements for you
- Not sitting on the patient’s bed when visiting
Contact the infection control team
Telephone: 01284 713688 or 01284 712786
Email: infection.prevention@wsh.nhs.uk