We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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Infection control

We take infection prevention extremely seriously across West Suffolk NHS Foundation Trust. We continually monitor infections and robustly take any action necessary to protect our patients. We work closely with our colleagues in the community where Clostridium difficile and Meticillin-resistant Staphylococcus aureus (MRSA) and other significant infections may also be present.

You can help us when you visit our hospital sites by:

  • Using the alcohol gel whenever you enter or leave our wards or departments
  • Washing your hands with soap and water when asked
  • Not visiting the hospital if you or someone at home is not feeling well
  • Not visiting if you have any of the following symptoms: diarrhoea, vomiting, flu like symptoms
  • Respecting visiting times wherever possible, but remember the nurse in charge can make special arrangements for you
  • Not sitting on the patient’s bed when visiting

Contact the team

Infection prevention services

Telephone: 01284 713688 or 01284 712786

Email: Infection.prevention@wsh.nhs.uk

Patient information