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We aim to provide high quality care, responding to the needs of mothers and their babies, in a friendly and professional environment. We aim to provide continuity of care throughout pregnancy, delivery and in the first days following your baby's birth, at each stage discussing options involving you fully and giving you choice in decisions regarding your care.

Services provided

Virtual tour 

To watch the maternity virtual tour please click here. 



The maternity department can be found on the first floor in West Suffolk Hospital. 

Contact the team

Karen Newbury, Head of Midwifery: 01284 713270

Gill Walsh, Inpatient Maternity Matron: 01284 712799 

Karen Bassingthwaighte, Outpatient Maternity Matron: 01284 712995

Antenatal clinic reception: 01284 713254

Maternity day assessment unit: 01284 712723

Labour suite: 01284 713278

Birthing unit: 01284 712758

F11 ward: 01284 713216


Contact details for community midwives

West Suffolk community midwives office hours: Monday - Friday 9.00am - 3.00pm

Telephone: 01284 713755

Please note, we may take up to 2 working days to respond to your enquiry, but should you require urgent advice, please contact the hospital maternity department on 01284 712758


Patient Portal

The patient portal (HealtheLife) is an electronic health record. Patients are able to view their health and care details in the portal at a time that is convenient for them, empowering them to take greater responsibility and involvement in their own healthcare. 

Currently the portal offers:

  • a secure space online to view hospital letters and documentation
  • appointment details
  • the ability to view and monitor your test results
  • a record of your procedures and your known allergies
  • access to useful links
  • information going back to February 2018.

Please note, signing up to the portal is not a referral to our maternity service. If you are looking to refer please click here.

To register for the patient portal, please click here. 

Antenatal group presentations

Pregnancy - birth and beyond


Active birth classes

Maternity flipbooks

The flipbooks below are helpful guides for pregnant women across Suffolk and North East Essex.

Your pregnancy

Labour and birth

Personal care plans

Giving birth

After birth

Feeling your baby move

A leaflet on feeling your baby move has been created and can be found here in our top five languages:

Feeling your baby move (English)

Feeling your baby move (Polish)

Feeling your baby move (Portuguese)

Feeling your baby move (Lithuanian)

Feeling your baby move (Romanian)