We are extremely busy in our emergency department so please use our services wisely. In emergency and life-threatening cases continue to come forward as normal or call 999.
However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.
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West Suffolk Hospital is located to the south of Bury St Edmunds town centre. It is within easy access of the A14.
West Suffolk NHS Foundation Trust West Suffolk Hospital Hardwick Lane Bury St Edmunds, Suffolk IP33 2QZ
There are several car parks on site, labelled A, B, C, D & E (see the Site Map). All patient and visitor parking is in the main front car park (A) with the exception of those attending the Macmillan Unit. A ‘Pay on Foot’ system is in use in car park A and a Pay and Display machine is situated adjacent to the Macmillan Unit. There is also dedicated parking for Renal patients adjacent to the Renal Unit. The rear car parks are for staff only, who have access by permit and pay card.
The main bus station is in St Andrew's Street North, a few minutes walk from the town centre. Mulleys Bus Company runs the M11/M22 bus service from here to the hospital and return; currently this runs at hourly intervals at 10 minutes past the hour arriving at the hospital at 27 minutes past. For timetable enquiries, please call Mulleys: 01359 230234. Stephensons Bus Company runs the Bury St Edmunds Town Breeze Service from here to the hospital and return; currently this runs at half hourly intervals, at 15 and 45 minutes past the hour arriving at the hospital at 25 and 55 minutes past. For timetable enquiries please call Stephensons: 01440 704583. For details of all buses in the Bury St Edmunds area log on to www.suffolkonboard.com
The railway station is on Station Hill about 1 mile from the town centre and 2 miles from the hospital. There are at least five train services daily between Bury St Edmunds and Ipswich and Cambridge; the journey time for either is approximately 45 minutes. There is bus service from the station which runs to the main bus station in St Andrew's Street North, with connecting services to the hospital. There is also a taxi rank outside the station, and further taxi offices on Station Hill. To contact the train station please call: 01284 484950
The main taxi rank in Bury St Edmunds is on Cornhill, and there are others at the railway station, as indicated above. For a list of registered taxi companies please contact the Tourist Information Centre: 01284 764667
View PDF map of the hospital
Car park guide for visitors
Main and rear entrances: 7.00am - 10.00pm
Emergency department entrance: Open at all times
When you arrive at the hospital through the main entrance there is an information desk manned by hospital volunteers who will be happy to help and answers your queries.
West Suffolk Hospital is a no smoking area. We ask that you observe this and refrain from smoking.