We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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Information for care homes

West Suffolk community dietitians have provided information for care homes to help recognise and treat residents at risk of malnutrition, using the malnutrition universal screening tool (MUST).

From September 2016 the West Suffolk Clinical Commissioning Group do not support the prescribing of oral nutritional supplements for residents in care homes unless one of the exclusion criteria listed on the care home policy applies.

Referral policy and information: 


Safe nutrition and hydration training

Our dietitians and speech and language therapists have teamed together to deliver an interactive e-learning package to support training on the management of safe nutrition and hydration in care homes in West Suffolk. 

The e-learning package includes sections on the identification and management of those at risk of malnutrition or with swallowing difficulties in line with the Care Quality Commission (CQC) Regulation 14: “Meeting nutritional and hydration needs”.

It also covers other CQC and National Institute for Health and Care Excellence (NICE) guidance, local action plans and referral policies. The e-learning is designed for the whole team to ensure nutrition and dysphagia support is effective.

Certificates will be issued on completion of each module and can be used as evidence towards meeting expected CQC standards.

The Safe Nutrition and Hydration e-learning is split into four modules:

  • MUST and Nutrition Support
  • Dysphagia and IDDSI
  • Mealtime Dilemmas and Feeding Considerations
  • Mouth Care 

Click here to access the modules and other resources. 

If you have any queries or require further support regarding the e-learning please contact Melanie Osborne on 01284 713760 or email communitydietitians@wsh.nhs.uk


Diet sheets and recipes:


Contact the team 

West Suffolk community dietetic team 

Telephone: 01284 713668

Email: communitydietitians@wsh.nhs.uk