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We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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Integrated community paediatric services

We support children and young people with additional needs, developmental concerns, medical and long-term health conditions, learning and physical disabilities

Integrated Community Paediatric Services

Audiology

Community children's nursing team

Child and family psychology

Medical services

Occupational therapy

Physiotherapy

Speech and language therapy

Suffolk communication aids resource centre (SCARC)

Useful information:

An adult with parental responsibility is expected to attend the first appointment with their child.

Informed consent will be sought for assessment and treatment at all stages of the child/young person’s involvement with the service.

Students may be working in the department, fully supervised by senior staff. Your consent will always be sought in advance if a student will be involved in your child’s care.

Information will be recorded in electronic and paper records, and used/stored in accordance with the Data Protection Act.

Things to bring to the appointment:

  • Your appointment card/letter
  • Your child’s personal child health record (red book) if they are pre-school age
  • Any forms sent to you to complete and bring to the appointment 
  • Any useful medical or educational information, including a list of any medicine your child takes
  • Toys and refreshments to support your child’s comfort

Contact the team

Please click on the links above for contact details specific to each team.

For general enquiries please contact:

East Suffolk - St Helens House Reception: 01473 321200

West Suffolk - Bury Child Development Centre: 01284 741700

Associate Director

Nic Smith-Howell

01473 321253

nic.smith-howell@wsh.nhs.uk

Referral information

Referrals to our services are made by professionals including, for example,  GPs, therapists, paediatricians, school nurses and health visitors. For more information view the information for professionals page.