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To help prevent the spread of winter viruses such as Covid-19, influenza and norovirus (winter vomiting bug), and to protect our patients and staff, please do not visit patients in our hospitals if you have: flu-like symptoms (cough, fever, cold); Covid-19 or influenza, or any other infections; diarrhoea and/or vomiting within the last two days.

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Pharmacy

Here at West Suffolk Hospital Foundation Trust, we have a dynamic and growing pharmacy department.  Our vision is for our patients to receive high quality care and to ensure a timely delivery of safe and effective use of medicines.

We have a highly dedicated and multiskilled team of staff who deliver a wide range of services, which allows us to support our hospital to deliver high quality care.

We also have Robot dispensing, which has streamlined not only our workflow, but also improved stock control, reduced waste and kept medicines in a secure and controlled environment.

Our services

Our highly trained pharmacy team delivers a wide range of services, which allows us to support our hospital to deliver high quality care 7 days a week.

The services we provide within the pharmacy department go beyond what you see when you collect your prescription. Find out more about the various services within our pharmacy department:

Our pharmacy team

We have a variety of roles and staff members within our pharmacy team: 

  • Chief pharmacist – Alla Williamson
  • Deputy chief pharmacist – Sam Holloway
  • Technical operations manager – James Root
  • Dispensary manager – Jayne Nice
  • Procurement manager – David Beaumont
  • Clinical trials and quality assurance – James Curtis
  • Aseptic unit principal technician – Linda Davies
  • Education and training senior technicians – Jo Seymour and Fiona Brame
  • Pharmacists
  • Pre-registered pharmacists
  • Medicines management technicians
  • Pre-registered pharmacy technicians
  • Dispensers
  • Dispensary assistants
  • Administration assistants

Prescriptions and charges

We only dispense NHS prescriptions generated by your consultant or prescriber within the hospital setting. These are usually transmitted electronically to the pharmacy department for clinical screening by the dispensary pharmacist.

We do not dispense FP10 (green prescriptions). If these types of prescriptions are handed to you, you can have them dispensed from your local retail pharmacy. Our trained staff will counsel you on your medication, how to take it, how long to take it for, any special instructions and how to obtain further supply if needed.

Charges are applicable at the NHS standard rate. Private prescription charges are variable and will be determined at the point of dispensing. The pharmacy is a GPhC registered pharmacy and as such can dispense private prescriptions.

Some patients are eligible for help with the costs of their medication. You can pick up a leaflet from the outpatient dispensary or find out more here.

Your medication while in hospital

If you are coming into hospital, please bring your current medicines with you.  This helps us to ensure you get a continuation of the right medicines whilst you are in hospital.

Please note, your GP will be notified of any changes to your medication.

Location

We are situated towards the rear of the hospital on the ground floor, and can be found on the right-hand side as you enter the rear entrance of the hospital.

Opening times

 

Opening times

Closing times

Monday to Friday

8.30am

8.45am (Wednesdays)

6pm

Weekends and Bank Holidays

9am

4pm

Contact details

  • Outpatients dispensary: 01284 713111
  • Inpatients queries: 01284 713232

Join our team

Are you interested in a career in pharmacy? Find out more about what it's like to work in the pharmacy team here, or view the current vacancies at our Trust here

Patient information