We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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Policies and procedures

We have many policies and procedures to ensure the safe running of our hospital and its services. They cover issues such as the employment of our staff, health and safety, managing risks and specific policies relating to the care of our patients. 

Our policies are designed to ensure that there are no negative impacts on any person because of their:

  • gender
  • marital status
  • race
  • disability
  • sexual orientation
  • religion/belief
  • any other characteristic. 

Your feedback on any of our policies is very much welcomed. Please contact PALS to make any suggestions:

Telephone: 01284 712555
Email: PALS@wsh.nhs.uk