We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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Mandatory wearing of surgical face masks no longer required in West Suffolk and Newmarket hospitals

From Thursday 11 May 2023, anyone coming into West Suffolk and Newmarket hospitals will no longer be required to wear a mask, except in areas where our most vulnerable patients are cared for (specifically ward G1 and oncology outpatients in the West Suffolk Hospital) and areas dedicated to care of patients with acute Covid-19 infection.

However, should anyone wish to wear a mask onsite, they will remain available free of charge at the entrances to our hospital sites and in ward reception areas.

This decision has been made based on guidance from the NHSE National Infection Prevention and Control Manual and in the light of widespread vaccination, effective treatments and less virulent variants.

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