We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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Mildenhall Health Centre blood tests

As of April 2021, you need to book an appointment for your blood test. This is to aid with social distancing and reduce waiting times for patients when attending our clinics.

Booking a blood test at Mildenhall Health Centre

Appointments are available Monday to Friday, 8.30am to 2pm. The easiest way is to book your blood test at Mildenhall Health Centre online.

If you are unable to book online then please phone 01638 558442. Lines are open 8.00am to 4.00pm Monday to Thursday, and 8.00am to 1.00pm on Fridays, except for Bank Holidays.

Patient information

When you come for your blood test please ensure you bring your blood test request form with you, and wear clothing that gives easy access to your arm.

Blood tests for children

Children under 5 years of age will be seen in children’s outpatients. Please call 01284 713928 to arrange an appointment time.

Children aged between 5 years and up to their 11th birthday who are required to attend West Suffolk Hospital for a blood test, must make an appointment in advance by calling hospital appointments on 01284 713713.

Children aged 11 years and over can book as normal by following the process at the top of this page.

Information for people who are trans

If your affirmed gender is not the same as your biological sex, please make sure staff are aware when attending for your blood test. This is because in a very few instances it could affect the interpretation of your results or treatment given to you. If you have any concerns about this please talk to the doctor or clinician who has asked you to have your blood taken.

More information about appointment-only blood tests

From Tuesday, 6 April 2021, we have moved to appointment-only blood tests at all our clinics. This decision has been made to aid with social distancing and to reduce patient waiting times when attending our clinics. You can find out more below.

Will more appointments become available?

Yes. As people become familiar with booking appointments and we see a decline in walk-in patients, more booking slots will become available. When Sudbury Health Centre made the same change, we saw a significant decrease in waiting times for patients.

Why are you making the change?

We have seen a large increase in the number of patients coming for blood tests. In order to ensure safe social distancing and reduce waiting times for patients, we have moved to an all appointment-based system. This will allow us to better manage demand and help ensure that patients are not kept waiting in the department.

What about urgent tests?

We reserve a number of appointments for urgent tests. If you require an urgent test, our clinics will book you in and you will be able to go straight for a blood test. GPs can also book urgent tests. As with prior to the change, our blood tests run between 7.15am and 4pm on weekdays, so if you have an outpatient appointment outside these times and require an urgent blood test, you will be asked to come back another day.

What if I have an elderly relative that cannot book a test?

The online booking system, Swiftqueue, can be used by any member of the family or a loved one to book in a test for an elderly relative. Bookings can also be made by phone. If it is for an urgent blood test following an appointment, the clinic will book them in.

Can you book regular appointments?

Yes. There is no limit to the number of future appointments that can be booked in Swiftqueue, however we ask that any unused appointments are cancelled as soon as possible if they are not required.