On this page
- Who we are and what we do
- What we spend and how we spend it
- What are our priorities and how are we doing
- How we make decisions
- Our policies and procedures
- List of registers
- The services we offer
Who we are and what we do
- How we fit into the NHS structure (see the annual report)
- Lists of and information relating to organisations with which the authority works in partnership (see the Trust's annual plan)
- Senior staff and management board members
- Location and contact details for all public-facing departments
What we spend and how we spend it
- Annual statement of accounts (see annual reports)
- Budgets and variance reports
- Financial audit reports (see annual audit letter)
- Standing financial instructions (see trust policy PP222)
- Capital programme
- Staff and Board members’ allowances and expenses
- Staff pay and grading structures
- Funding (including endowment funds)
- Procurement and tendering procedures
- Details of contracts currently being tendered
- List and value of contracts awarded and their value.
Reporting payments over £25,000
Frequent FOI requests
Where we receive regular requests to provide information, we will publish our responses on this page.
Staff fill rates
- November 2024 staff fill rates
- December 2024 staff fill rates
- January 2025 staff fill rates
- February 2025 staff fill rates
- April 2025 staff fill rates
What are our priorities and how are we doing?
- Annual report (see the latest annual report)
- Annual business plan (see the latest annual report)
- Targets, aims and objectives (see the page our vision and values)
- Strategic direction - corporate objectives
- Performance against targets (KPI)/performance framework
- Clinical governance
- Healthcare Commission
- Audit reports
- Service user surveys.
How we make decisions
- Board papers – agenda, supporting papers and minutes
- Patient and public involvement strategy (PPI)
- Public consultations, for example, concerning closures/variations of services
- Internal communications guidance and criteria used for decision making, for example, process systems and key personnel.
Policies and procedures
We have many policies and procedures to ensure the safe running of our hospital and its services. They cover issues such as the employment of our staff, health and safety, managing risks and specific policies relating to the care of our patients.
Our policies are designed to ensure that there are no negative impacts on any person because of their:
- gender
- marital status
- race
- disability
- sexual orientation
- religion/belief
- any other characteristic.
Your feedback on any of our policies is very much welcomed. Please contact PALS to make any suggestions:
Telephone: 01284 712555
Email: PALS@wsh.nhs.uk
Our policies
- Anti-fraud-financial-irregularities-and-anti-corruption
- Being open and duty of candour policy
- Car park policy
- CCTV policy
- Charitable funds policy
- Data protection policy
- Equality, diversity and supporting equal opportunities policy
- Fee paying services policy
- Fire safety policy
- Formal complaints and concerns management policy
- Freedom of information policy
- Freedom to Speak Up Policy
- Health safety and welfare policy
- Managing Conduct and Expected Standards( Formerly Disciplinary)
- Media policy
- Patient safety incident response policy (PSIRF)
- Records retention, storage and disposal policy
- Smoke free environment policy
- SNEE Elective Access Policy
- Social media policy
- Standards of business conduct policy
List of registers
- Any information we are currently legally required to hold in publicly available registers
- List of main contractors / suppliers
- Assets registers and Information Asset Register
- Any register of interests kept in the authority
- Register of gifts and hospitality provided to Board members and senior personnel
- Disclosure log.
The services we offer
- Clinical services provided and/or commissioned non-clinical services (see the hospital services and departments section)
- Services for which the authority is entitled to recover a fee together with those fees
- Patient information leaflets and other booklets and newsletters (see the patient information section)
- PALS - The Patient Advice and Liaison Service
- Advice and guidance (see the patients and visitors section)
- Corporate communications and media releases see the newsroom