Acute Oncology Service

Our Acute Oncology Service (AOS) provides urgent assessment and support for patients experiencing complications related to their cancer or cancer treatment. The service is available 24 hours a day, seven days a week.

If you feel unwell, please contact the 24-hour helpline immediately so your symptoms can be assessed and managed as quickly as possible.

Acute Oncology Service (AOS) helpline

Tel: 07495 440616 (available 24 hours a day, 7 days a week)

Call us straight away if you are worried about new symptoms. A trained nurse will answer your call, assess your symptoms, and advise you on the best next steps. This might include:

  • Making changes at home
  • Contacting your GP
  • Visiting the Acute Oncology Assessment Unit
  • Going to the Emergency Department

When to call the AOS helpline

Call us if you:

  • feel unwell
  • have signs of infection or a temperature of 37.5°C or higher
  • have diarrhoea or vomiting
  • notice any new symptoms

Keep your emergency red card handy. You can also contact your nurse specialist if you have any other questions.