Our Acute Oncology Service (AOS) provides urgent assessment and support for patients experiencing complications related to their cancer or cancer treatment. The service is available 24 hours a day, seven days a week.
If you feel unwell, please contact the 24-hour helpline immediately so your symptoms can be assessed and managed as quickly as possible.
Acute Oncology Service (AOS) helpline
Tel: 07495 440616 (available 24 hours a day, 7 days a week)
Call us straight away if you are worried about new symptoms. A trained nurse will answer your call, assess your symptoms, and advise you on the best next steps. This might include:
- Making changes at home
- Contacting your GP
- Visiting the Acute Oncology Assessment Unit
- Going to the Emergency Department
When to call the AOS helpline
Call us if you:
- feel unwell
- have signs of infection or a temperature of 37.5°C or higher
- have diarrhoea or vomiting
- notice any new symptoms
Keep your emergency red card handy. You can also contact your nurse specialist if you have any other questions.
Accessibility information
- Accessibility support at West Suffolk NHS Foundation Trust including information about interpreters, accessible formats and help during your visit.
- AccessAble guide to the Macmillan Unit (opens in new tab) with detailed information about entrances and accessible facilities.