This page explains what to do when you arrive at the hospital and what to expect when you get to your ward.
On this page
Before you leave home
Your admission letter will tell you:
- the date and time to come to hospital
- the ward name or number
- the consultant responsible for your care
Occasionally, we may need to postpone admissions at short notice due to emergencies. We do everything we can to avoid this and will contact you as soon as possible if any changes are needed.
Finding your ward
All wards are signposted:
- G1–G8 are on the ground floor
- F1–F14 are on the first floor
Lifts and stairs are available near the main entrance. When you arrive, please go directly to your ward as shown on your admission letter. If you need help finding your way, visit the information desk or ask any member of staff — they’ll be happy to assist you.
When you arrive on the ward
You will be welcomed at the ward reception desk and introduced to the nurse in charge.
Some wards care for both male and female patients, but each ward is divided into separate bays. Each bay accommodates up to six patients of the same sex.
You will be introduced to your Named Nurse, who will be responsible for your day-to-day nursing care. They will be supported by the ward sister or charge nurse and other members of the nursing team.
You will also be under the care of a medical team made up of your consultant and other doctors. Other professional staff — such as therapists, radiographers, and healthcare assistants — may also be involved in your diagnosis, treatment and rehabilitation.
There will be a ward round each day led by the doctors, although you may not see your consultant every day.
Identification bracelet
When you are admitted, you will be given a plastic identification bracelet to wear at all times during your stay. This helps staff confirm your identity and ensure you receive the right care.