Visiting hours extended from 1 April

Visiting hours at West Suffolk Hospital and Newmarket Community Hospital have changed. From 1 April, visiting is 10am–8pm (previously 2pm–8pm). A maximum of two visitors per patient remains in place. Please do not visit if you feel unwell.

View full details of the changes

Overview of our ambitions and priorities

high quality care

Ambition: high quality care

People in our communities are healthier and more independent

Priorities

  • Improve access, experience, and safety of services
  • Achieve improvements in the greatest health inequalities
  • Embed continuous quality improvement in everything we do.

joined up services

Ambition: joined-up services

Patients experience services that are centred around their needs

Priorities

  • Provide more care closer to home through transformed hospital and community services
  • Create new models of preventative care with our partners
  • Work closely with our partners to create the conditions for success.

empowered to improve

Ambition: empowered to improve

Shape an inclusive culture where people are empowered to continuously improve services

Priorities

  • Nurture a safe, high performing and inclusive culture
  • Proactively support colleagues’ health, wellbeing and development
  • Strengthen leadership to foster autonomy, accountability and ensure staff feel valued.

responsible with resources

Ambition: responsible with resources

Achieve the best possible value for money for taxpayers

Priorities

  • Achieve a long-term sustainable financial position
  • Instil shared responsibility for managing all our resources wisely
  • Make efficiency and productivity improvements.

fit for tomorrow

Ambition: fit for tomorrow

A forward-thinking Trust with the agility to seize the opportunities of the future

Priorities

  • Accelerate the adoption of technology to enhance our services
  • Improved access to data to enhance decision-making
  • Modernise the way we work to free up time for colleagues.
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