
We’re proud to share our strategy for 2025-28, which is driven by a collective vision to create a healthier West Suffolk where compassionate care helps everyone to thrive.
We launched our last strategy, ‘First for our patients, staff and the future’, in 2021. It got a lot of things right – putting patients first, putting staff at the heart of what we do, and a clear mandate to become fit for the future.
So much has changed. Nobody could have predicted the lasting impact of the covid-19 pandemic, the domestic impact from global instability, and a cost-of-living crisis that affects the whole country. At the same time, trusts are responding to the breathtaking speed and scale of changes in technology, such as artificial intelligence.
The coming years will see more change and uncertainty, and the challenges ahead are significant — rising demand, workforce wellbeing, financial pressures, and persistent health inequalities in our communities.
Yet within these challenges lie extraordinary opportunities. We have a chance to transform how we provide care; not just to meet demand but to tackle the root causes of poor health in our communities.
With structural shifts across the NHS, the publication of the 10 Year Health Plan for England and the completion of the local Sustainability Review, now is the right time for a new strategy. We have outstanding people, high quality services, and a determination to work more closely with our partners. By harnessing our strengths, we genuinely believe we could be the best in the country at what we do.
This strategy will help us successfully navigate the future by focusing on what’s most important: high quality care; joining-up services; empowering our colleagues; ensuring we’re responsible with resources; and making sure we’re fit for tomorrow.
Whether you’re a colleague, patient or partner, we want this strategy to inspire you – setting a clear direction of travel and demonstrating the energy, ambition, and passion that makes this a great place to work and receive care.
The most important message we’d want you to take away is that everyone has a role to play in our success. We can only do all of this if we work together as one — with our people, patients, and partners — for a healthier West Suffolk where compassionate care helps everyone to thrive.
Next: Our strategy at a glance