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Please help us prevent the spread of winter viruses by not visiting our hospitals if you’re feeling unwell or have flu-like symptoms, Covid-19, diarrhoea, or vomiting (within the last 48 hours), and by washing or sanitising your hands regularly.

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Information for visitors

Here you will find practical information about how to get to our hospital, what to do when you're here, and how and when to visit wards.

You should find everything you need in our car parking, getting here, and ward information section. However, if you still need assistance, please contact our patient advice and liaison service (PALS) team:

Telephone: 01284 712555 with 24 hour answerphone facility

Email: PALS@wsh.nhs.uk

Open 8.30am - 4.30pm, Monday to Friday except bank holidays.

Out of hours, please call switchboard on: 01284 713000

Please note that we are a smoke-free Trust, which means you cannot smoke on the premises of any of our sites. Feel Good Suffolk is a free service that provides friendly and useful support for those who want to give up smoking.

You can find out more about the support they offer here.