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Increased presence of norovirus

We are currently seeing an increase in norovirus (winter vomiting bug) at West Suffolk Hospital. To keep everyone safe, please delay your visit if you have flu-like symptoms, Covid-19 or influenza, or if you have had diarrhoea or vomiting in the last 48 hours.

More information and ward closures

What you can access in the Patient Portal

The Patient Portal can offer you a range of information. The information below provides information can be seen in the portal.

Test results

  • Laboratory results: Numerical results are visible, excluding tumor markers. Other lab reports, such as interpretations, are not available.
  • Radiology reports: Visible with a three-week delay.
  • Pathology reports: Also visible with a three-week delay.

Health records

  • Allergy information: View your allergy details.
  • Procedures: Information about procedures is available, though some dates may be missing.
  • Documents: Access clinic letters and inpatient discharge summaries from February 12, 2018, onward. Emergency department discharge summaries are excluded. Obstetric ultrasound reports are also available.
  • Notes: Includes Maternity Booking Notes, Ongoing Assessment Notes, Antenatal Discharge Info, and Postnatal Discharge Info.

Appointments and messaging

  • Upcoming appointments: View details such as date, time, and location, with the option to cancel if needed.
  • Important messages: Receive key updates and messages from the Trust.

Health assessments

  • Health questionnaires: An "Oncology Holistic Needs Assessment" is available, linked to relevant appointment types. You can also rate your care after visits.