Visiting hours extended from 1 April

Visiting hours at West Suffolk Hospital and Newmarket Community Hospital have changed. From 1 April, visiting is 10am–8pm (previously 2pm–8pm). A maximum of two visitors per patient remains in place. Please do not visit if you feel unwell.

View full details of the changes

Planning

A replacement hospital for west Suffolk – have your say

Thank you to all who participated in the Reserved Matters pre-application engagement. We are currently reviewing the feedback ahead of our Reserved Matters application due to be submitted this Spring.

On this page

About Reserved Matters

In 2023, outline planning permission was granted for the Hardwick Manor site. This established key principles such as the overall scale of the development, land use and access.

We are now preparing a Reserved Matters planning application, the next stage of the planning process, which focuses on the detailed design of the hospital within those approved principles.

Before submitting the application, we invited feedback which will be reviewed alongside technical assessments, national Hospital 2.0 templates and planning requirements to help inform refinement of the proposals ahead of submission.

What is “Reserved Matters”?
Reserved Matters is the second stage of the planning process.
Outline planning permission has already been granted. This stage focuses on agreeing how the development looks and works in practice, including building appearance, height, landscaping and parking.

What we asked for feedback on

At this stage, some aspects of the scheme are already fixed through outline planning permission and national Hospital 2.0 templates. Feedback at this early engagement phase will help inform how the detailed design is refined within those approved parameters.

During the engagement, we sought views on…

  • Building heights and external appearance
  • Access, transport and movement around the site
  • Landscaping, ecology and outdoor spaces

Feedback received is being reviewed alongside technical assessments, national Hospital 2.0 templates and planning requirements to inform the Reserved Matters submission.

About the new hospital plans

Early design principles

How your feedback will be used

Feedback received during this engagement period will be reviewed alongside technical assessments, national Hospital 2.0 templates and planning requirements to inform refinement of the Reserved Matters submission.

Following submission, the local planning authority will carry out the formal statutory consultation process, during which members of the public will have the opportunity to comment directly to the Council.

Need more information?
If your question isn’t answered on this page, visit our frequently asked questions for more help.