We are extremely busy in our emergency department so please use our services wisely.  In emergency and life-threatening cases continue to come forward as normal or call 999. 

However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step.

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As physiotherapists we aim to provide timely and appropriate services to enable our patients to achieve the best possible quality of recovery and optimum independence following injury or illness.

Services provided

Outpatient service 

You will need a referral from your GP or consultant to access this service, which runs clinics at West Suffolk Hospital and at GP surgeries in Bury St Edmunds.

Inpatient service

As an inpatient you may be seen by one of the ward physiotherapists, to help with your recovery. The type and amount of physiotherapy will depend on your condition and any rehabilitation goals you may have.


West Suffolk Physio

If you’re considering private physiotherapy, why not take a look at our West Suffolk Physio clinic?

The NHS trained West Suffolk Physio team provide a high quality, flexible and friendly physiotherapy service. They will help you to achieve the best possible recovery from injury and illness, and maintain a fit and healthy lifestyle.

The easy-access clinic, based near Moreton Hall in Bury St Edmunds. It is staffed by an experienced team of HCPC registered physiotherapists, and has ample parking and wheelchair access. The team are also happy to accommodate home visits, to make treatment even easier for you.

They can provide expert advice and treatment for a variety of conditions, including:

  • back and neck pain
  • sports injuries
  • women’s health
  • continence and pelvic floor health
  • respiratory conditions
  • rehabilitation after surgery
  • persistent pain conditions
  • mobility problems and prevention of falls
  • neurological conditions
  • occupational health related health problems (e.g. display screen Equipment assessments)

The physiotherapy team are specialists in their field, and you can even choose who you wish to see.

Personal, family-friendly, and competitively priced – visit the West Suffolk Physio website [link] to find out more.

West Suffolk Physio is a private clinic linked to the West Suffolk NHS Foundation Trust. Any income generated by the service is reinvested directly into NHS services provided by the hospital.

Contact the team

Telephone: 01284 713300 and your call will be directed appropriately. If our answer phone is on please leave a message as it is regularly checked.


Physiotherapy is situated at the front of the hospital through the therapies entrance.

Patient information

If you have a walking aid or other equipment item you no longer require, please ensure it is returned as soon as it is no longer needed, as agreed with your physiotherapist. 

Contact Medequip to arrange a free collection at a time to suit you. Telephone: 01473 351805.