Interpreting and translating services

Do you need an interpreter?

We recognise that some people do not have a friend or relative that is able to interpret for them when visiting the hospital, so we can offer support by providing a professional, accurate and confidential translator either via telephone or in person.

If you or someone you know requires the assistance of a translator, please contact PALS: 01284 712555.

Some examples of the services provided include:

• British sign language
• lip-speaking
• telephone interpreting
• face to face interpreting
• written translations such as braille

Accessible information

If you need information, such as leaflets or letters in a different format e.g. braille or easy read, please let the receptionist know when you come for your appointment.

You can also contact our patient advice liaison service (PALS):

Telephone: 01284 712555

Email: PALS@wsh.nhs.uk