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Outpatient waiting times

Once we receive your referral from your GP, it goes through a process called ‘triage’ where we look to see the best way forward for you.

The three options at this stage are:

  • To send you for an appointment with a doctor/ nurse or other specialist for you
  • To send you for more testing, such as X-ray, MRI scan or other testing
  • To send advice and guidance to your GP and allow them to lead your care

For an appointment or testing, you will be contacted as soon as possible to offer you an appointment for the soonest time available. You will receive a confirmation letter of your appointment, which will tell you the day, date and time of the appointment. You may be asked to attend hospital for a face-to-face appointment or a virtual clinic, either over the telephone or using video calling technology such as Zoom.

We have a more detailed waiting time guide (in the table below) for the different departments and conditions. We aim to update this table on a monthly basis to make sure you have information that is as current as we can possibly provide.

Your specific waiting time will depend on your personal circumstances, your health, and the department that you need to see.


What to expect if you’re referred to us.

We have developed a short leaflet to give you some guidance on what to expect when you’re referred to us.  This link takes you to our patients and visitors web page.  What to expect if you're referred to us

 

Waiting time to first outpatient appointment at January 2023

Specialty

Clinic Type

Current wait time (Weeks)

Colorectal

Routine

32

General Surgery

Routine

26

ENT

Routine

23

Voice

9

Dizzy

0

Ophthalmology

Retinal

9

General

0

Paediatrics

1

Occular Motility

7

Oculoplastics

4

Glaucoma

4

Corneal

8

Cataract

23

Orthopaedics

Shoulder & Elbow

23

Hand & Wrist

6

Hips

3

Knees

22

Foot & Ankle

24

Paediatrics

33

Plastics

General

0

Urology

Routine

42

Vascular

Routine

48

Cardiology

Routine

0

Dermatology

Routine

46

Paediatrics Routine

17

Endocrinology

Routine

8

Gastroenterology

Routine

13

Hepatology

Routine

42

Urgent

11

Nephrology

Routine

8

Neurology

Routine

8

Pain Management

Routine

28

Respiratory

Routine

28

Rheumatology

Routine

0

Gynaecology

General

24

Menopause

47

Peri-menopause

0

Vulval

26

Uro-gynae

24

Hysteroscopy

21

Paediatrics

General

28

Cardiology

9

Respiratory

12

Allergy

31

For more information click on the specialty name in the table which will take you to the relevant page on our website.


What to do while you are waiting

For advice and practical support to help you and those you care for stay well while waiting for surgery, visit:

Suffolk and North East Essex Wellbeing Support Services (sneewellbeing.org.uk).

 

What to do if your symptoms get worse

If your symptoms get worse while you are waiting for your appointment, test or operation, you should contact your GP or NHS 111 for advice.

For more information about the services that we have, please see our Services pages