Occupational health

Please find the Covid-19 Staff Risk Assessment here.

Our Occupational Health Service

Our occupational health service is provided by Workplace Health & Wellbeing, part of the Norfolk and Norwich University Hospitals NHS Foundation Trust.

Workplace Health & Wellbeing has more than 20 year's experience in occupational health, and the team includes consultants, doctors, nurses, and technicians, alongside administrative support. The expertise encompasses health surveillance programmes, absence management, infection prevention, and needlestick incident support.

The service has been accredited by SEQOHS, a leading UK authority on occupational health practice, since 2012.

Our team is based at West Suffolk Hospital, with support from Norwich-based colleagues. You can contact them for advice:

by email: WSFT.WHWBmailbox@nnuh.nhs.uk
by phone: 01284 713424

Management referrals or self-referrals to the service should be made using the Workplace Health & Wellbeing portal. See the guides below for details of how to set up an account and use the portal:

Self referral quick guide
Create your manager's account
Individual staff risk assessment for COVID-19
Manager's guide to management referrals
Portal guide for management referrals
Pre-placement guide for HR
Pre-placement guide for applicants

See below for a video guide to making management referrals:

Change to covid-19 swabbing for staff and family

Since the start of the pandemic, the NHS has built a significant testing operation that includes walk-in and drive through test sites and at home testing. It has also invested in large-scale laboratories that can process and analyse swabs at scale and speed.

As a result, from November 1 we are making some changes to our approach to in-house PCR testing.We will no longer routinely offer Covid-19 PCR tests for staff or their families with suspected symptoms, or who have been identified as potential contacts of someone with Covid away from work. Instead, staff should use their nearest NHS testing centre - you can book online or by calling 119.

We will no longer operate the current testing pods near the Emergency Department at West Suffolk Hospital. We will continue to swab and test patients, and we will also offer PCR tests to staff in the event of a suspected outbreak at work. These changes will help us focus on patient testing to help with capacity across our services, and will often mean faster turnaround for staff results by taking advantage of national laboratory capacity. Staff will also be able to more easily register their results in the NHS Covid App.