Open Search | Phone number call 01284 713000
To help prevent the spread of winter viruses such as Covid-19, influenza and norovirus (winter vomiting bug), and to protect our patients and staff, please do not visit patients in our hospitals if you have: flu-like symptoms (cough, fever, cold); Covid-19 or influenza, or any other infections; diarrhoea and/or vomiting within the last two days.
Menu chevron down

Sub menu

Patient portals

Should your test results be released to you via the patient portal as soon as they become available?
At the moment, some of your test results are shared with you after three weeks. Researchers from the University of East Anglia want to know if you think this should change.
Find out more and share your views in this survey, with the chance to win 1 of 3 £50 shopping vouchers.

In November, we are upgrading our Patient Portal. While we prepare for this launch, registration for the current portal has been closed.

The existing portal (HealtheLife) will be replaced by a new Patient Portal designed to make managing your health information easier and more convenient. The new portal will provide an enhanced experience, allowing you to access your health information whenever and wherever you need it.


Current portal users

The current version of the Patient Portal will be closed from Monday, 11 November until Tuesday, 19 November as we implement these updates. You’ll receive a reminder via email as the upgrade approaches.

Starting Tuesday, 19 November, you’ll be able to re-register for the new Patient Portal.


Registering for the new portal

If you already use the NHS App, you’ll be able to access the new portal with your existing NHS App login details. If you aren’t yet using the NHS App, we recommend registering before signing up for the new Patient Portal, as you will use these credentials to log in.

Please note only patients currently registered for the existing portal and patients with an upcoming outpatient appointment will be sent a registration text message to register for the new portal.  

If you have any other questions please email Patientportal@wsh.nhs.uk

 

Other digital portals we offer

DrDoctor

If you have provided us with your mobile number you will receive a text message from us for appointment reminders and to view digital appointment letters online, you can find out more about DrDoctor here. On this portal, you will be able to change appointments. 

Amplitude

Orthopaedic patients can log into Amplitude which is personalised and used to help assess you before and after surgery. Questionnaires are available at key stages through your treatment. You might be asked about your condition and how you feel which helps us improve your experience and care. Your data is completely secure and will not be shared

identifiably without your permission. Once you are registered, if you choose to, you can opt out at any point via your Amplitude account
or by contacting a member of the team at amplitudeoutcomes@wsh.nhs.uk


The NHS App

The NHS App allows you to keep track of your vaccinations, order repeat prescriptions, manage GP appointments, get health information and advice, view your NHS Number and access your GP health record securely.

To download the NHS App please click here (Apple - Android)