Radiology (X-ray)

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Welcome to Radiology Services

West Suffolk Hospital Radiology Services are part of the Clinical Support Directorate. We aim provide an excellent diagnostic imaging service, or imaging guidance for therapeutic procedures, for clients referred to the service. The service was one of the first to implement digital imaging, in 1996, and is 100% ‘filmless’ today, leading to 100% reliability in the provision of x-rays and other images to clinicians as and when they are needed.

The department has modern CT, MRI, x-ray and ultrasound equipment, and has the very latest gamma camera for radioisotope imaging. It has an expert team of well-trained radiologists, radiographers, and nursing staff, supported by an excellent team of support staff.

Our waiting times are within and in many cases better than the required target, and each and every image is reviewed and reported by an expert.

You may be assured of the highest standards of both imaging and care in our unit.

Services Provided

Radiology Services provide a large range of services including

  • Breast screening and symptomatic breast imaging
  • Computed Tomography (CT) scanning
  • Dental radiography
  • Gastro-intestinal imaging
  • General ultrasound imaging
  • Interventional radiology, including angiography, biopsy, drainage
  • Magnetic Resonance (MR) scanning
  • Mobile imaging
  • Obstetric and gynaecological ultrasound imaging
  • Plain film imaging for GP, OPD, and A&E
  • Radionuclide imaging (‘nuclear medicine’)
  • Specialist radiology e.g hysterosalpingography, dacrocystography, sialography
  • Theatre radiography

Opening times

X-Ray Walk-in service

Patients who have been referred by their doctor can use the walk-in service which is available during these hours:


9am to 4pm


9am to 4pm


1pm to 4pm


9am to 4pm


9am to 4pm



  • You must attend within 14 days of being referred by the doctor (requests older than 14 days are returned to the doctor and cannot be performed)
  • Patients attending outside these hours will not be x-rayed
  • West Suffolk Hospital ONLY

Any queries please contact 01284 713328 / 01284 713378



All other access to Radiology services is operated on an appointment basis which may be any day of the week between approximately 8am to 8pm.

Main Contact Numbers

Radiology reception / general enquiries: 01284 713328

Appointment enquiries (CT, Nuclear Medicine, x-rays and Ultrasounds):  01284 713378

CT Scanning / Nuclear Medicine Reception: 01284 713326

Angiography appointment enquiries: 01284 712573

MRI Reception (appointments and enquiries): 01284 712891

Breast Imaging: 01284 713768

Antenatal and Gynaecological ultrasound scanning: 01284 713259

Fax: 01284 713108

Requests for images: 01284 712573 / 712572

Where are we?

The Radiology Department is located in the centre of the ground floor of the hospital. From the main entrance, pass the Courtyard Café and the Hospital Shop. When you reach the main hospital corridor, Radiology is almost in front of you, just slightly to the left.

For CT and Nuclear Medicine, as above, then turn left when you reach the main corridor, then CT N/M is next on your right.

MRI is accessed from the rear entrance, near Rainbow. Turn sharp right after passing through the rear entrance and proceed along a short corridor. For reasons of magnet safety, you will need to ring a bell by the double doors at the end of the corridor, and you will be let in.

Breast Imaging is located near ward G4 on the ground floor of the hospital. Some breast screening services are provided from a mobile unit; instructions on accessing this will be sent with appointments.

Antenatal and Gynaecological ultrasound scanning is located on the first floor between wards F11 and F12.

There is also an x-ray unit within A & E, you will be directed to this by the A & E staff but it is just past the A & E reception desk on your left. Please do not enter the unit (risk of accidental exposure to x-rays) but ring the bell and leave any request forms in the box provided. Map of the Hospital

Members of the team



Dr J Barrett


Dr E R Darrah


Dr A. Early

no bleep

Dr R Guirguis

(Lead Consultant)


Dr MP MacFarlane


Dr C Ovejero


Dr E Senior


Dr V. Shenoy


Dr H Taylor


Dr M Vouros


Dr S Jovanoska


To contact the Duty Radiologist, call 01284 713738, or bleep 936.

To contact any of the above by telephone call the radiology secretary on 01284 713376 and she’ll put you through.


Other Staff

Nigel Beeton

Imaging Services Manager


Tony Bennett

NM Superintendent


Robert Brough

Radiology Technical Officer


Laura Crighton

Superintendent Radiographer


Ann Foulger

PACS/RIS/Admin Manager


Paula Heading

Deputy Imaging Services Manager


Ann Hills

Breast Imaging Superintendent


Natalie Hulyer

CT Superintendent


Amanda Lewis

Performance Manager


Jane Marling

Superintendent Sonographer


Pauline Marriott

Superintendent Radiographer


Samantha Melero

CT Superintendent


Janet Miller

Radiology Matron


Claire Moore

MR Superintendent


Sam Newton

Breast Imaging Superintendent


Joanne Rudd

GI Supt Radiographer


Ann Serjeant

Superintendent Sonographer


Beverley Wiseman

A&E Lead Radiographer



Once a medical professional forwards their request our Appointment Team will book you the next available examination slot with the appropriate doctor. Please contact 01284 713378 if you have any queries regarding this.

Walk-in clinic

Many GP patients requiring a routine x-ray will now be able to take advantage of our walk-in service. Your GP may have told you if you are eligible, please phone 01284 713378 with any queries.

The service is available MON to FRI – 9am to 4pm (excluding Wed mornings and bank holidays)

Patients attending outside these hours will not be x-rayed, please ensure you arrive early to avoid disappointment.

Patient Information


X-Rays and Pregnancy

Because of the potential risks to an unborn child we need to know, for certain examinations, if there is any possibility of a patient being pregnant.

All female patients between the ages of 11 years and 55 years of age will be asked if there is the possibility of pregnancy.

Discussion will be carried out in private and in confidence.

Patients below the age of 16 years may indicate whether or not they wish parents or guardians to be in attendance.

Accompanying Children

Children accompanying patients for imaging appointments must be able to remain unattended, as legally staff cannot look after them.

MRI - Safety

MRI stands for Magnetic Resonance Imaging, it is the combination of a powerful magnet and a sophisticated computer that allows the radiographer to take images of any body part without the use of X-Rays.

With your appointment letter you will have a safety questionnaire. It is very important that you fill this in before your appointment. If you have a PACEMAKER, COCHLEA IMPLANT, certain HEART VALVES, ANEURYSM clips and Shunts you will not be scanned. The MRI scanner is a powerful magnet and such metallic implants are not safe. Please contact the department on 01284 712891 if you have any of these.

If you are pregnant or breastfeeding please ring the department 01284 712890 before your appointment.

Scans vary in time; some are as quick as 15 minutes and the more complicated scans may last up to 45 minutes.  If you are particularly worried/nervous about your scan it may be possible for someone to accompany you. They will also be in the magnetic field therefore it is important that they also remove all metal and complete the safety questionnaire. Please phone prior to your appointment if you require further advice. 

Obtaining a copy of your images

If you would like to further information on how to obtain a CD-ROM containing copies of your diagnostic images please contact Emily Hammond or Amanda Lewis on 01284 712573.

Please note:

  • There is a £10 administration fee when collecting from the department, or an £11 fee if the disc is to be posted.  We do not accept cash as payment, we are able to process card payments if the disc is collected, otherwise please use a cheque.
  • If someone other than yourself is collecting the disc they will require written permission and a form of photo ID.  We will not release patient records for your child if they are over the age of 16 without their prior consent. 
  • The disc will contain image and text data about you and your condition. Normally we would undertake to keep this data safe and secure under the Data Protection Act. We transfer this data into your keeping on the understanding that we cannot  be held responsible for the safekeeping of that data from this point forward.  The disc will not be encrypted.  You will be given a receipt that deems collection and payment have taken place.
Last updated: 21 May 2015 13:14:23.043

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