> Hello My Name Is...
Hello My Name is...
Supporting our culture of Putting You First, WSFT would like to encourage staff to make it the norm for everyone who works in WSH to start every interaction with......
“Hello, my name is...” It is a small gesture, but one that really makes a difference.
It is the least we can do as part of building good working relationships with both patients and other colleagues. It is the first rung on the ladder to providing compassionate care and often getting the simple things right, means the more complex things will follow more easily and naturally.”
Dr Kate Granger is the remarkable person behind this campaign.
Dr Granger is a registrar specialising in elderly medicine and palliative care. Since summer 2011 she has lived with a diagnosis of cancer, which she now knows will kill her. In her early 30s, and having only just begun to practice medicine, she is leaving a remarkable legacy to the NHS.
When she was a hospital inpatient with post-operative sepsis following a stent exchange procedure she made some observations on the quality of her care. Perhaps the starkest of these was that not every member of staff who approached Kate introduced themselves leaver her feeling that the balance of power was very one-sided in favour of the healthcare professional. And so the idea of of #hellomynameis was born.
Follow Kate’s #hellomynameis campaign on Twitter and watch this video made in tribute to Dr. Granger.