Strategic Documents

Annual Plan 2012/13 Summary| 

The Annual Plan describes the actions being taken to meet the quality and financial challenge in 2012/13. It also covers the plans being developed to ensure WSFT remains a sustainable provider of safe, high quality patient care well into the future.

Pathway to the Future - Executive Summary| (May 2007)

This discussion document aims to support and contribute to the continuing dialogue with the NHS East of England, Suffolk PCT and other stakeholders with regard to to the debate on the future of local healthcare in the East of England.

Complaints

Formal Complaints (on the PALS website)|

Information about how to raise a complaint is given in the PALS section. For more information, see the Trust's Complaints Management |Policy.

Staff Publications

The Green Sheet |(current issue)

The Green Sheet is a general newsletter for all hospital staff; it usually published once weekly. For a list of back issues, please go to the Green Sheet Archive. |

Shining Lights - Current issue|

Shining Lights is an annual newsletter that recognises staff that have given an award for their work in the Trust, achieved academic success or provided long service in the NHS. A list of back issues |is also available.

Trust Strategies

Communications Strategy |

The Trust recognises that good and effective communications are essential if it is to deliver quality services. This strategy explains how this will be achieved through a framework covering both internal and external communications.

Trust Procurement Strategy

The Purchasing strategy focuses on the effective management of the Trust’s procurement arrangements and why it is essential to the efficiency and effectiveness of clinical and support services. Patient care depends on the assured availability of high quality equipment, materials and services.

IM&T Strategy |

This document outlines the Information Management and Technology (IM&T) Strategy 2012 – 2017 for the West Suffolk Hospital NHS Trust. It is aimed at providing a strategic framework for IM&T developments within the organisation and also an update for the Trust board on the current state of the IM&T infrastructure set against national and local IM&T agendas.

PPI and  customer experience strategy|

Patient and Public Involvement and Customer Experience Strategy 2008-2011.

BECOMING GREENER - Sustainable Development Mission Statement|

"West Suffolk Hospital NHS Trust will distinguish itself by making sustainability a part of all we do. In partnership with patients, staff and the local community our strategy captures the social, environmental and economic impact of our actions"

Equality & Diversity

The 2010 Equality Act requires the Trust to publish details of how it meets its duties with regard to the act, and in particular the Public Sector Equality Duty (PSED).

Identified below are documents that we routinely publish both within the organisation and at Trust Board meetings throughout the year. In addition we are in the process of developing our Trust objectives and action plan (by 6^th April 2012) to further develop our approach to addressing the three main aims of the Equality Duty;

1. Eliminate unlawful discrimination, harassment and victimisation
2. Advance equality of opportunity between people who share a protected characteristic and people who do not share it
3. Foster good relations between people who share a protected characteristic and people who do not share it

As well as meeting our specific duties to publish relevant information, the Trust has also signed up to the NHS Equality Delivery system (EDS) and is in the process of developing our systems and processes to meet this.  We recognise that we currently do not report on all areas covered by “protected characteristics”* and we will look to add these, where possible, as part of our on-going actions.

*Protected characteristics include; Age, Gender (Sex), Disability, Sexual Orientation, Gender Re-assignment (Trans), Marriage and Civil Partnership, Race, Pregnancy & Maternity, and Religion or Belief.

The Trust objectives for Equality & Diversity have been developed as below:

The in-depth analysis of the EDS goals and outcomes, as well as looking at the Trusts core business objectives, has enabled the development of 5 specific Trust objectives. These are:

1. To comply with the 2010 Equality Act, including the public sector duties, in respect of the three aims of the general duty and the Trusts obligations under the specific duties.
2. To improve information and data collected, in respect of protected characteristics, to ensure that the right services are delivered, and in order to improve patient experience and staff satisfaction for all. This will include;
   • Review of information gathered on the Electronic Staff Record (ESR) in respect of protected characteristics.
   • Review of the current patient information system(s) – to look at ways to improve the recording and reporting of protected characteristics.
3. To focus on the patient experience and care of older age patients (including those with dementia), and those patients with learning disabilities, by:
   • Monitoring the experience of elderly patients and those with dementia against the dignity in care recommendations
   • Completing dementia screening and assessment for patients over 75 yrs  and facilitating specialist referral as necessary
   • Completing an assessment of the Trust’s position against the East of England Quality Assurance Framework for Learning Disabilities and implementation of the associated improvement plan.
4. To further engage with staff, particularly those with protected characteristics, by the setting up of a specific focus group made up of staff members covering all protected characteristics (where possible). The focus group will then inform the Trust Equality & Diversity (E&D) Technical Group as to E&D issues.
5. To review the Trusts “Patients First” standards to ensure that they encompass EDS objectives 3 & 4, and to ensure they contribute to an improved understanding of the standards and the management of those who are unable/unwilling to meet those standards.  

All of the above will be achieved by April 2016, but will be reviewed on an annual basis by the Trust Board as part of the annual Equality Report. As a result the objective may change over time.

EDS Report|

 

Trust Reports

Equality & Diversity Monitoring Report, as at 31^st March 2012.|

Complaints Annual Report  2010/2011|

Diversity Profile for NHS Suffolk (Draft version 1.1)|

 

Should you wish to contact anyone regarding Equality & Diversity, please contact either;

Jayne Holmes, Deputy Chief Nurse, on 01284- 712746 or Jayne.holmes@wsh.nhs.uk|

Or

Denise Needle, Deputy Director of Workforce, on 01284-712791 or denise.needle@wsh.nhs.uk|

 

Finance

Finance and Performance reports are issued each month and reviewed at the monthly Trust Board meeting. Copies of these reports can be found in papers issued for each Trust Board meeting |.

• National Fraud Initiative

This document explains what the West Suffolk Hospital NHS Trust is doing to protect the funds that it administrates.