At West Suffolk Hospital we promise to put you first

Our commitment to every one of our patients, every day, wherever you are treated is to do our best to ensure…

You feel safe, in a clean and comfortable environment, with highly professional staff who work together to ensure you are in safe hands

You feel cared for , with a courteous and respectful attitude, from kind and helpful staff, who have the time to listen to you and keep you informed at every step

You feel confident in your treatment, provided by skilled and compassionate teams who will involve you in your care and who understand your time is valuable

The documents in this section show pledges we have made publicly on a number of key issues.